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Help Center

Step-by-step guides for Prixl Warden and Prixl Guard, written for whoever looks after the office server: you, your office manager or your IT vendor. Each guide says what you need before you start, which buttons to click, and how to check that it worked.

Prixl Warden

Warden is the security service that runs on your Windows server. It watches sign-ins and important changes, emails you about the serious ones, and gives you a dashboard on the server itself to fix weak settings and block attackers. See all Warden guides.

Set up

Use Warden day to day

Licence, updates and problems

Prixl Guard (Secure Access)

Guard gives each invited staff member an encrypted connection to the office server, so Remote Desktop no longer has to be open to the whole internet. It is managed from the Secure Access tab of the Warden dashboard. See all Guard guides.

Before you install

Check the system requirements first. Warden runs on Windows 10, Windows 11 and Windows Server 2016 or newer. Windows 7 and Windows Server 2008 R2 are not supported.

Still need help?

  • Common questions about plans, pricing and data are answered in the FAQ.
  • Use the contact form. If you hold a paid licence, write to the support address we gave you when you bought it. Tell us your organisation name, the server’s device name and what you see on screen.

Not using Warden yet? Start your 30-day free trial. No card is needed.